How do I book?
Bookings are made online, where you can see what bikes are available in which locations. When you collect, you’ll be asked to read and sign the waiver and terms and conditions.
How do I know my size?
If you’re unsure of your size, please use Canyon’s Perfect Positioning System to calculate which frame size you should hire.
Can I race this bike?
No. All warranty and damage liability waivers will become null and void. You would be liable for the full price of the bicycle in the case of any damage.
Can I hire a bike for friends and family?
No, you may only hire a bike for yourself to ride. Hiring a bike for another person would violate the Terms and Conditions of hire.
Can I travel with a hired bike?
No, bikes cannot be flown with or taken beyond a reasonable distance of their hire location.
What do I need to bring when I pick up my bike?
Members must provide their own shoes, clipless pedals, helmet, bidons, lights and any other equipment required to ensure their safety and comfort.
You’ll also need to present photo ID at the time of hire.
We also recommend a saddle bag with a tube and levers, like this.
How do I measure my saddle height?
Measure the distance in centimetres between the centre of your crankset and the top of your saddle on your current bike, in the middle of the saddle rails.
When can I collect my bike?
You can collect your bike from the designated Clubhouse during opening hours on the first day of hire. Find all Clubhouse opening hours here.
How long does it take to collect a bike?
We ask that you allow 30 minutes to collect or return a bike. This allows time to sign the appropriate paperwork, ensure the bike is set up to your preference, and check that everything is in working order.
Can I collect early?
Early collection can be arranged in rare circumstances, subject to availability. Adding a day incurs an additional day's hire charge.
Why is the Damage Waiver included in the cost of hire?
In order to better protect members from the hazards associated with cycling, we’ve included the Bike Hire Damage and Theft Liability Waiver in the daily cost of hire for all members. This makes bike hire as stress-free as possible for members by removing the concern that, should something unfortunate happen, you would be left with the bill.
What happens if I damage a bike, or it is stolen?
You should contact either the Clubhouse or the local Chapter Coordinator immediately in the case of damage or theft. The RCC provides a supplementary damage and theft liability waiver, included in the price of hire. This waiver won’t apply if you breach the terms and conditions of hire. You can see the full waiver here. All bikes will be thoroughly inspected upon return. If a bike is returned damaged we will contact you within 48 hours.
Can I read the hire terms and conditions before I collect my bike?
Of course, you can find them here.
How much notice does a Coordinator need for bike bookings?
Bookings must be made at least two days in advance. The furthest in advance a bike can be hired is 8 weeks. At times of high demand, try to book as far in advance as possible to avoid disappointment.
RIDE WITH US
Thanks to our partnership with Canyon Bicycles, members can rent a top of the range bike whether they’re home or away. Members can also borrow a Wahoo ELEMNT, so you’re free to ride like a local wherever you are.
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Requirements
- Hire is charged by the day, in local currency.
- Maximum hire is 3 days at a time.
- If you became a member or have renewed your membership after the 19th of November 2019, cost of bicycle hire is £35 / $50 / €40/ A$60//¥5500/ 1,350TWD/ 360 HKD/ 55,000 KRW/ 320DKK per day.
- If you became a member before the 19th of November 2019 and have not yet renewed, the price of hire will be £20/ $30/ €25/ A$35/ ¥3,500/ 770 TWD/ 200 HKD/ 35,000 KRW/ 200 DKK per day.
- A Damage and Theft Liability Reduction Waiver is included as standard in the cost of hire.
- Bikes cannot be used for racing or other competitive events.
- You cannot travel with an RCC bike.
- Payment will be made in store on collection of the hire.
- You must provide your own helmet, clipless pedals and shoes, lights, bidons and anything else you may require. We recommend a saddle bag with a tube and levers, like this.
- Your bike will be set up to suit you and your pedals fitted in the Clubhouse by a member of staff. We do not recommend tinkering – you will be liable for any damage that occurs while the bike is in your possession due to over-torquing etc.
- Pick-up and drop-off must be done in person during Clubhouse hours.
- Photo ID must be presented at collection.
WAHOO ELEMNT:
Navigation made simple
Simple to setup, simple to experience and simple to navigate. Wahoo have reinvented the bike computer experience, making the ELEMNT extremely straightforward to setup, use and navigate. The device comes pre-loaded with a selection of our favorite routes from the chapter you hire from.
How do I book a Wahoo GPS Bike computer?
You can book an RCC Wahoo ELEMNT from selected Clubhouses via our online system. At the time of collection, you'll be asked to read and sign the waiver and terms and conditions. Click the link below to make a booking.
Does it cost to hire the device?
No, there is no charge to hire the device.
Do I need to have the Wahoo Companion App on my phone?
To get the best experience, we recommend using the Wahoo ELEMNT with the companion app on your smartphone.
Can I read the waiver and Terms & Conditions that I will sign on collection?
Please click to read the Wahoo hire Terms & Conditions and Waiver that you will need to sign at the time of collection.
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