Please create your free Royal mail returns label here and attach this to the outside of your package.
Please take your item (with the label attached) to your local post office for a free return to Rapha. We request that you acquire a PROOF OF POSTAGE receipt and retain this until you receive email confirmation that we are processing your return.
Without a return tracking number we may not be able to honour your return if it is lost in transit. 製品を受領し次第、10〜15営業日以内に返品・交換の処理を行います。できる限り迅速な対応を心がけておりますが、時期によっては遅れる場合がございます。予めご了承ください。We do not refund UK postage costs if you use a method other than our free label. If you choose to return an order via your own method it will be at your own cost
If you navigate away from this page, you will also be provided with a link to this method via email. Please note if you choose not to use the free returns service any postage/shipping costs will not be refunded and we cannot take responsibility for any loss or damage caused by independent carriers.
Rapha cannot accept customs charges incurred when returning items. All packages must be marked “Goods returned under warranty”.