What kind of assistance can riders expect on the road?
When you’re riding you’ll always have at least one ride guide on the road with the group - on Randonnées there are industry leading guide-to-guest ratios. There will also be a mechanic with a full tool kit and spare parts not far away – usually in a support car behind the group. Your guides and mechanics will be able to help you out with ride food and drink, as well as local knowledge, first aid, a morale-boosting chat and – if necessary – a hand to push you up the hill if you’ve run out of energy. They’ll do everything they can to keep you and your bike on the road but, if for any reason you can’t make it to the end, they’ll always make sure there’s a seat in a vehicle so you get safely home.
Can I rent a bike?
We have a fleet of top-specification bikes available for hire on our European departures. We ask that guests requiring a bike tell us as far as is possible in advance, so we can guarantee the right size is available, and also to send us your fit measurements, so our mechanics can set up the bike for you ready for the start of your trip. If you’re renting a bike you need to remember to bring your own helmet and pedals.
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