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Brexit & EU Orders

While the UK may have left the EU, we want to take this opportunity to reassure you that all EU orders are shipping swiftly from our UK warehouse. Our pricing remains unchanged, and your order will arrive with local VAT and any import duties prepaid. The price you see when shopping at rapha.cc remains the total price you’ll pay.

In addition, our free returns service continues to operate for all customers, including those in the EU. No duties, taxes or other fees are required to send your return back to us - our carrier will require you to include a customs declaration form with your return. Customers with a Rapha account will be shown the customs declaration on-site, while guests will be sent a customs declaration upon creating a return order.

During the ongoing disruption at UK and EU ports, there is an extended shipping time for all EU orders. We are working with our shipping partners to ensure orders arrive as quickly as possible, and the latest estimated delivery time for your order will be shown next to each shipping method during checkout. UK delivery times remain unchanged.

Latest News on German Deliveries: Due to significant strain on our carrier partners, we are currently updating our shipping methods for German customers. We apologise for the delay, and are working with our delivery partners to ensure your order arrives as quickly as possible.

US Delivery Options

Rapha uses a mix of FedEx services for US customers with the default Ground option being free with orders over $75 or $5 for orders below threshold.

Overnight and 2 Day Air shipping options are available at checkout for customers needing their products faster.

All US orders ship directly from our warehouse in Hebron, Kentucky. Returns or exchanges are also processed here and a free return shipping label is included in each package.

You can check the status of your order at any time on your account page.

A summary of shipping options and order cut-off times appear below:

Shipping option Transit time Cost Order cut off
Ground 3-5 days Free/$5 3pm EST/12pm PST
2 day air Delivery on the 2nd business day $25 3pm EST/12pm PST
Overnight Delivered the next business day $35 3pm EST/12pm PST

Please note:

  • All orders placed to Canada are dispatched from the UK and shipped using DHL

  • All orders are sent FedEx

  • Alaska and Hawaii use 3 Day Air as the standard service

  • All orders are subject to local state sales tax

  • We cannot deliver to PO Boxes

  • Saturday delivery may be available with standard ground service, dependent on delivery zip code.

  • State and local sales taxes may be applied by you local state authority. It is a legal requirement that we declare the full transaction value of the contents of all packages. Local state import duties and taxes are levied by the carrier on behalf of the local customs authority.

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