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Cookies

What are cookies and how are they used?

Cookies are small text files that are stored on your computer when you visit some websites, which help to provide you with a more tailored experience whenever you visit the website. We use cookies on rapha.cc to make the website easier for you to use, and to help inform us on how to improve the website to make it easier for you to shop online and navigate our features.

We do not store any personally identifiable information about you in our cookies, and cookies cannot be used to harm your computer.

Cookies set by rapha.cc

A list of cookies used on the rapha.cc website is shown below, along with a brief description explaining what we use these for.

Cookie Purpose
Session cookie These cookies are used to store your shopping activity throughout your individual session on the site, enabling us to maintain your basket across the site and checkout.
Locale selection These cookies are used to store information about your preferred shipping location, to ensure that we display the correct pricing and delivery options for all products on the website.
Remember Me Keeps your Rapha account logged in on your computer when you have selected the option to “Remember Me” when you log into your account.
Persistent Basket We use this cookie to store an encrypted key which we can use to reinstate your basket for up to 30 days.

Cookies set by third party services

Rapha.cc also works with a selection of third parties to help us improve our website experience.

Cookie Purpose
Google Analytics
Coremetrics Analytics
Used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Doubleclick These cookies and tags are used to collect non-personal information about how visitors interact with advertising served on other websites before they arrive at rapha.cc and which advertisements our customers prefer. This information helps Rapha deliver ads that are relevant to your interests, control the number of times you see a given ad, and measure the effectiveness of advertising campaigns. You can opt out of this service at //www.youradchoices.com
Twitter If you click a ‘Tweet’ link on the Rapha website, Twitter sets a cookie to remember that you have ‘tweeted’ that information.
Google+ If you click a ‘+1’ link on the Rapha website, Google sets a cookie to remember that you have ‘+1’ that information.
Facebook If you click a ‘Like’ link on the Rapha website, facebook sets a cookie to remember that you have ‘Liked’ that information.
Steelhouse We partner with SteelHouse to deliver offers that are relevant to your interests based on what you’ve viewed on our site. SteelHouse’s cookies only collect Non-Personally Identifiable Information for online marketing purposes. This information is anonymous and cannot be traced back to any individual. To learn more, please visit SteelHouse’s Privacy Policy. To receive less relevant offers and decline to be included in our online offers through SteelHouse, click here. To opt-out of all online marketing provided by members of the Network Advertising Initiative (NAI) of which SteelHouse is a member, click here.
CloudFlare Rapha uses CloudFlare to improve how quickly this website loads for visitors, and protect the website against malicious traffic.
Bazaarvoice Rapha uses the Bazaarvoice service to manage and moderate customer reviews and questions. A cookie is set to enable the Bazaarvoice service to provide reviews functionality to you - e.g. to ensure that when browsing through reviews for products, you are able to mark a review as “Helpful”.
VWO Rapha uses VWO to optimise areas of this website, and ensure that the Rapha digital experience meets your needs. VWO uses a cookie to ensure that the website experience is consistent when Rapha is experiments with new functionality or copy changes.
Exponea Rapha uses Exponea to understand your use of the Rapha website, to learn about the products that are of interest to you, and to tailor the messaging, experience, and services to your needs. Exponea uses a cookie to ensure that any personalisation is consistently applied, and that your product preferences are associated with your Rapha profile.
Mention Me Rapha partners with Mention Me to offer customers a refer-a-friend programme. A functional cookie is set when customers choose to interact with the programme, more information can be found here.
Affiliate Window Rapha partners with Affiliate Window to deliver an affiliate marketing program. A cookie is set to collect non-personal information when you arrive on Rapha.cc after clicking on an affiliate link on a publisher’s website, this enables Rapha to pay the publisher a small commission on any subsequent sale.

How do I manage cookies set by rapha.cc?

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how.