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Shipping
Swiss orders are delivered with no additional fees to pay: duty, tax and brokerage fees are included in the final basket price.
A range of shipping options are available depending on how quickly you need your products. Simply select ‘Standard’ or ‘Express’ delivery at checkout. You can check the status of your order at any time on your account page and a summary of shipping options appears below:
| Destination | Carrier | Estimated delivery time (working days*) | |
|---|---|---|---|
| Standard | Express | ||
| United Kingdom | Royal Mail | 3-5 | 1-2 |
| USA | UPS | 3-4 | 1-2 |
| Canada | DHL | 3-5 | 1-2 |
| Europe | DHL | 3-5 | 1-2 |
| Australia | DHL | 5-7 | 2-4 |
| Japan | DHL | 5-7 | 2-4 |
| Rest of the World | DHL | 5-7 | 2-4 |
Additionally we can offer a Standard Postal service with an estimated delivery time of 9-14 working days to our Japanese and South Korean customers.
Orders over CHF150 / 120 € / £100 / $150 / A$150
- STANDARD shipping: Free
- EXPRESS shipping: CHF15 / £4 / $15 / €10 / A$15
Orders under CHF150 / 120 € / £100 / $150 / A$150
- STANDARD shipping: CHF20 / £4 / $20 / €15 / A$20
- EXPRESS shipping: CHF35 / £8 / $35 / €25 / A$35
Please note:
- We cannot deliver to PO Boxes.
- The currency shown during Checkout is based upon the delivery address that you enter at checkout. (Swiss Francs CHF / UK £ / EU € / ROW (including non EU) $ / Australia A$ / Canadian dollars $).
- * Working days: Rapha can dispatch orders on working days only. Working days are Monday to Friday, please take this into account when placing orders over the weekend. For example, if you place an Express order on Saturday your order will be dispatched on the next working day which is Monday.
We’d welcome your ideas and feedback. Please use the contact details below.
For all questions about orders or general enquiries please contact:
Email:
enquiries@rapha.cc
Telephone:
+44 (0)20 7 485 5000
Address:
Rapha Racing Ltd
Imperial Works, Perren St.
London NW5 3ED
