Customer Service

• Free shipping on orders over $150
• Fast, guaranteed delivery
• Free 90-day returns policy
• Free repairs

Rapha’s commitment to quality includes exceptional levels of after-sales care from an experienced and dedicated customer service team.

Ordering and Payment

Buying Rapha products is easy and convenient. Orders can be placed online for delivery to a convenient address. Please note we cannot deliver to PO Boxes. Click here for more information on how to order online. Rapha products can also be purchased from selected Rapha retail partners.

Shipping

Rapha now offers FREE STANDARD SHIPPING on orders over $150. Please visit the Rapha shipping section for our full range of rates and estimated delivery times.

Returns and Refunds

We want you to be totally satisfied with your Rapha products. Rapha offers a free 90-day returns policy for products bought on the Rapha website. Please visit the Rapha returns section for details.

Repairs

Rapha offers a free repair service if a garment is damaged in a cycling accident. This service only applies to online purchases made from rapha.cc. For full details visit the Rapha repairs section.

Privacy Policy and Terms and Conditions

The collection and storage of personal information submitted to Rapha is governed by the UK Data Protection Act (2003). This means your details will not be divulged to third parties and we will not send you promotional information, by e-mail or post, unless you agree to it. Under the Data Protection Act, you retain the right to access and modify any data about you held by Rapha. When you visit the rapha.cc website, or when you register your details or purchase from rapha.cc, you agree to be governed by Rapha’s terms and conditions.

Company Information

Rapha is a trademark of Rapha Racing Ltd.
Registered in England and Wales, company number: 4849594

Registered office address:

Rapha Racing Ltd.
Imperial Works
Perren Street
London
NW5 3ED