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Dear Customer,

Order Status for guest users are only kept for 3 months following the date the order was placed.
If you have not received your delivery or have other inquiries, please contact our Customer Service Dept.

Be prepared with:

  • Your Name
  • Order Number (Your Order Number can be found on the confirmation email sent shortly after your order was placed.)
  • Order Delivery Address or Pick Up in Store Location

Our Customer Service professionals will be happy to update you on the status of your order.

Thank you for shopping at hybrisstore.{tr-ja}