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Rapha is a small but rapidly growing company. With our main headquarters in London, we also have a United States office in Portland, Oregon and representative agents in Japan, Germany, Scandinavia and Australia. All Rapha employees are active cyclists and most ride to work every day. A passion for road racing is at the heart of our company culture and is supported by regular company rides, sportive trips and racing.
We aim to make buying Rapha products as easy and convenient as possible. We also back up our products with long lasting guarantees and the very highest standards of after sales service. Rapha is more than just an online retailer and we aim to foster long lasting relationships with other road riders as passionate as ourselves. It is for this reason that the Rapha customer service team consults regularly with customers about products, rides and the latest developments in pro racing.
See our customer service guide here »
Where to find Rapha
The following information is provided in accordance with the Electronic Commerce (EC Directive) Regulations 2002:
- Rapha Racing Ltd. is registered in England and Wales.
- Registered number: 04849594.
- Registered office address: Imperial Works, Perren St, London NW5 3ED, United Kingdom.
- VAT registration number: GB 832 6707 25.
- Rapha prices in GBP£ and €euros include VAT at the prevailing rate. Prices in US$ and AUD$ exclude VAT. Local import duties may be payable on orders from overseas.
We’d welcome your ideas and feedback. Please use the contact details below.
For all questions about orders or general enquiries please contact:
+44 (0)20 7 485 5000
Rapha Racing Ltd Imperial Works, Perren St. London NW5 3ED
For US related enquiries and US returns please contact:
Rapha US 1915 NW Kearney St.
Portland, OR 97209